Shipping policy

Delivery Fees

Delivery fees are separate from the decoration or hire price.

Once delivery has been arranged and the delivery service has been completed, the delivery fee is generally non-refundable, subject to applicable New Zealand consumer law.

Additional delivery charges may apply where the booking requires:

  • Long-distance carrying
  • Multiple flights of stairs
  • Difficult access
  • Limited or unsuitable parking
  • Significant distance between parking and the setup location
  • Other unusual delivery requirements